FAQ
 

Are Hudson Garden Rooms nationwide?

Yes we cover whole UK from Surrey to Essex to Wilmslow to Devon. We have install teams located in London, Wilmslow and Devon to enable us to offer our products across the UK.

Can I have a site visit?

Most projects will require a site visit at some point so we can fully understand your needs and requirements but beforehand we will develop a design and quotation, giving you a broad picture of your garden room. A site visit can then be done at the cost of £200 which we will then refund if the project goes ahead.

How long do I have to wait for my site visit?

Not long at all, we want to start the design process as quickly as possible. Once you have received your quote and are happy with it, one of our designers can be onsite typically within 2-3 working days, but if you need this next day we always try to accommodate this.

Do I need planning permission?

This will vary depending on the nature of your garden project. Most of our standard garden rooms fall below the planning permission requirements of being below 2.5m in height, but this will depend on positioning of the garden room. Visit our planning permission section for more information. We can complete the whole planning permission service for you if required.

Do you offer installation?

We offer a complete end-to-end service and our nationwide installation teams (carpenters, landscaper’s electricians and plumbers) can build and install all aspects of your garden design, offering you piece of mind.

Do you build and install yourselves or subcontract?

We have our own in-house team of highly experienced and qualified carpenters, landscape gardeners, electricians and plumbers located around the country.

Are there any hidden costs?

Absolutely not, our quotes and prices include everything from start to finish. Any project changes which may affect your project will be explained with you to ensure you are completely satisfied.

How can I pay?

We understand the need to be flexible and we therefore offer the below methods of payment.

  • Credit/Debit Card over the phone
  • BACs payment
  • Cash
  • Cheque

Do I need pay the full project cost up front?

We only take a deposit up front to commence build of your garden design, but the amount will vary depending on the nature and complexity of the project but this will explained when send over our first written quotation.

Do you offer product guarantees?

Every product we build or sell has a manufacturer guarantee. On garden rooms and furniture we offer a minimum 10 year guarantee but see each product specifically for guarantee details.

Have another question or want more information? Contact us today.